Archive for the “Advice” Category


Smartone-Vodafone LogoWell not exactly… that are dropping POP3 in the list of protocol that comes free with their “Internet Browsing” plan.

For those iPhone users in Hong Kong who followed my advice and subscribed to the Smartone-Vodafone’s “Internet Browsing” and the GSM 2G/3G Data plans, you should have received a SMS from Smartone-Vodafone to inform you that they will be dropping the POP3 protocol within the “Internet Browsing” plan.

One less protocol in the already limited features list of this “Internet Browsing” plan; you can see my article, “iPhone Hacked in Hong Kong on Smartone-Vodafone“, from a Smartone-Vodafone customer’s point of view on using the iPhone in Hong Kong for my opinions on this plan.

I am not certain if this decision of Smartone-Vodafone is the direct result of too many Smartphone and iPhone users using the Internet Browsing plan for POP3 and IMAP access. It is very obvious that their Product Development department did not think clearly about this plan before they launch it, and now they are trying to recover by dissecting the features of this plan further. Spawning even more VAS from it.

If you are one of the many iPhone users who took my advise in the article, “iPhone Hacked in Hong Kong on Smartone-Vodafone“, then there is no need for you to do anything. Unless your POP3 usage is so large that it exceeds your current 2G/3G Data plan monthly quota. In that case you may want to weight the benefit of upgrading to the higher 2G/3G Data plan of the new “POP3″ VAS to the Internet Browsing plan.

Note: that Smartone-Vodafone only speak of POP3 and they did not mention IMAP, nor did they exclude any POP3 access over a VPN. So you should take these into consideration if you need to argue with them on your next phone bill.

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Sorry for the late posting of my findings regarding the most appropriate package(s) to subscribe to from Smartine-Vodafone.

After one and a half month of use, I have a fairly good idea whether my original proposed “Internet Browsing” and “2G/3G Data” plans are sufficient to allow for the freedom of using the iPhone, without worrying about the amount may be charged for the privilege.

Although these packages are not unlimited usage plans, they do provide enough data (GPRS/EDGE) allowance to cover the typical use of an iPhone. This includes features like: Mail, Stock application, Weather application, YouTube application, web browsing and various 3rd party applications that require Internet access.

These Smartone-Vodafone plans are: the HKD38.00/month “Internet Browsing” and the HKD118.00/month “2G/3G Data” plans; both these are non-commitment/contract prices.

As explained in my previous posting, for some undisclosed reason, the “Internet Browsing” plan does not cover all data usage on the iPhone, therefore one needs to also subscribe to a “2G/3G Data” plan. Otherwise you will be charged a data charge of HKD0.06/kb.

My test last month had me using 5.5MB of additional data usage aside from my “Internet Browsing” plan allowance. If I did not have a “2G/3G Data” plan I will have to pay an additional HKD330.00. If I had the HKD48.00/month “2G/3G Data” plan (the lowest available), I will still have to pay an extra HKD100.00.

Therefore I found the HKD118.00 “2G/3G Data” plan is the most economical choice, while allowing me to use the iPhone without any worries of being charged an extremely high data usage fee.

I hope these findings will help my fellow iPhone users in Hong Kong.

Please see my original article, “iPhone Hacked in Hong Kong on Smartone-Vodafone” for details of my post and the feedbacks from various readers.

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On November 12, the German courts ruled against T-Mobile and issued an injunction preventing T-Mobile from selling Apple iPhones requiring a 2 years contract. The injunction also prevents T-Mobile from selling Apple iPhones with the so called “SIM lock” that prevents users from switching the Apple iPhone to any other carriers.

This evening T-Mobile announced that they will be selling the Apple iPhone for EUR999.00 without a 2 years contract and continues to sell the Apple iPhone for EUR399 with a 2 years contract commitment. In addition T-Mobile will remove the SIM lock for any customers who wishes, including any customers who previously purchased the Apple iPhone from them. (more…)

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Instead of my readers having to scroll down to the comments in my original article or email me about the following must have knowledge about hacking your iPhone. I will post it here for all:
(more…)

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Being a long time Mac user (23 years) and Macintosh software developer (10 years), I can vouch for most of Scott’s comments and findings.

One thing that many people forget when they compare the cost and speed of a computer is the whole package of what you get when you purchase a computer. What do I mean by this? Please allow me to elaborate.

For the cost, there are the long term cost of maintenance required for your computer. Whether this is for personal use or at a corporate environment. There is the cost of upgrading the software you use regularly as a result of one or more other software you use, which requires you to upgrade. Please allow me to elaborate further on this point.

It is often the case, from experience, while using a computer operating in the Microsoft Windows operating system (OS), if one vendor; may that be Microsoft or one of the other third party upgrade their software, it is often the case that these changes will affect other installed software. Causing these software to misbehave, to a point that these other software vendors will come out with their own upgrades to remedy the problem(s). Depending on the extent of the changes, you can imagine this can easily become a never ending circle of upgrades that end users will have to endure. Unfortunately, this scenario is most evident with Microsoft itself.

I am not saying that the above is always the case, but it is the result of a hands-off approach by Microsoft on third party Windows developers. In such a manner that third party developers will develop their software in almost whatever way they like, and without enough disclosure by Microsoft, these third party developers will not know how to develop their software in such a way to survive the longevity of version upgrades of the Windows OS, and compatibilities with other third party software the users may have running on their computers.

On the other hand, Apple Inc. has a very close hands-on approach on how third party developers create their software for the Macintosh OS. Apple has volumes of manuals explaining to developers how third party software should behave and how to implement every conceivable user interface elements in their software. Most importantly, Apple will guarantee these third party software to work across OS versions as long as the third party developers follow Apple’s directions on software development.

This molded Macintosh users into very demanding end users on third party software. Over the years I had seen software companies come and go in a very short period (three to six months), just because they do not follow Apple’s directions in creating their software.

Now addressing the other point in comparing computers of different OS; the “speed of the computers”. People often compares computers by their technical specifications. Yes, this are valid criterions for computers running the same OS, but when you comparing computers running different OSs; like ones that run Windows OS and Macintosh OS, these criterions are just one part of the criterions in your comparison process. Before I dive into what I mean, I like to bring up the old physic formula: Power = Work / Time.

The power of a computer can be measured the same way. The amount of work achieved over a given amount of time. That is the true power of a computing.

As there are so many factors that affect the speed or power of a particular computer for a given individual, it is not fair or valid to simply compare the

  • processor brand/type and speed
  • video card brand and speed
  • amount of memory or RAM
  • size of hard drive

Hopefully after reading this you will see computers differently especially ones that run Windows OS, Mac OS or Linux.

read more | digg story

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I still hear people say, “It’s about time I learn how to use xxxx”. You can replace the “xxxx” with almost any technologies now a days. From SMS (text messaging) to Instant Messaging (IM), doing word processing on a computer to downloading HD (High Definition) movies from the Internet, video chatting to voice over IP (V0IP).

In many cases these people would clarify their statements with something like, “I really don’t know how xxxx works”. That is usually their reasons for not using the technology in question.

I believe a technology is ready for “prime time”; general consumption, when it is easy enough to use, such that people do not need to know how it works, but understand what it can do for them.

The latter is what I believe technologist or versatilist like myself is specialized in. Especially in terms of aspiring technologies that has yet to reach the pervasiveness I described above.

Technology should always be thought of as serving a business objective or solution. In very rare cases does technology dictates the business model or objectives.

Apple Inc. for one has captured this essence of technology perfectly through its products; may it be hardware or software. Their computer operating system (Mac OS) and personal computer (”Apple” and then “Macintosh”) are my computing tools of choice for the past 25+ years.

Technology companies out there should stop pushing technologies, which are not ready for prime time, down consumers’ throats.

In recent years, many such technologies existed:

  • 3G (third generation) mobile telephone. This technology and mobile phones were at least 3 years ahead of its time when mobile phone carriers were pushing the 3G phones onto consumers. Of course, now 3 years later much of European Union (EU) countries and Asia are 3G capable.
  • HD (High Definition) TV was another technology waiting for content when it was shown at CES 10 years ago, and then made widely available 3 - 4 years ago. In this case the United States, source of majority of the English TV content, took the lead in generating HD content for the massive adoption in the past 2 years. Now there are almost just as many HD channels as SD (Standard Definition) channels in the United States. Unfortunately, the rest of the world are still playing catch up with China only recently finalized their national HD standards.
  • Windows OS (operating system), until Windows Vista, was really a technical tool designed more for geeks and technophiles. Especially when we speak of the software Microsoft produced for these operating systems and the Mac OS. Microsoft Office is a very power suite of software, but for the untrained user, they are only able to use the tip of the iceberg of these tools’ capabilities.
  • Another Microsoft OS, the Microsoft “Windows Mobile”, is a bloated operating system that majority of the devices and software manufacture would not be able to take advantage of, hence, the consumers who purchase these devices are under utilizing. Majority of the consumers who purchase a Windows Mobile device; PDA (Personal Digital Assistant), has three simple requirements:
    1. Make telephone calls.
    2. Keep their business and personal contact details organized.
    3. Keep track of their business and personal appointments.

    From this set of consumers a small percentage also have the following requirements:

    1. Take photos for sending to friends via email (307,200 pixels or less). Because of the size of the average photo size requirements, a camera with less than 1M pixel resolution is sufficient.
    2. Read emails from their personal account (normally POP type), and if the device is subsidized by their employer also read corporate emails (either Microsoft Exchange, POP, IMAP or Blackberry type).

    From this smaller set of consumers a small percentage may find the following requirements necessary:

    1. They want to listen to music in MP3 format (with an average quality of 128kbps sampling rate). This quality means that the average 3 minutes song is about 2.8MB (Mega Bytes) in size.
    2. They may want to keep track of where they are via GPS and GPS software.

    Finally a very very few people wants to edit MS Office documents and/or presentations on these devices.

    As most of my readers can agree, they fall into the first set of consumers, and may be less than half of that falls into the 2nd set.

    Therefore, I believe using the Microsoft Windows Mobile OS for a PDA is like using an aircraft carrier to cross a river when a simple row boat is sufficient.

Doing the above in many cases will cause the technology in question to have a very slow up take and in some cases risk of being discontinued before their time.

Over the past decades many great and arguably superior technologies had seen such demise:

Now in the past 6 months and the next 12 months to come we may see Blu-ray and HD DVD having the same fate.

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Repost from: Vinko’s Satellite Blog

Netvigator

For those who do not know, “Netvigator” is the ISP (Internet Service Provider) owned and operated by PCCW of Hong Kong. Like many ISP now a days, Netvigator offers a series of different broadband packages.

I subscribe to their “8M Single User” plan, which means a “8Mbps service”. Like all ISP, that 8Mbps (8 Mega bits per second) throughput is a theoretical maxium download speed, which no one would ever achieve due to the various variables that would effect the actual throughput.

According to the technician at Netvigator Technical Support and the one that came to check my setup. With a 8M service plan the realistic throughput is about 80% - 90% of what’s listed. This equates to about 6554Kbps down stream(download speed) and approximately 819Kbps up stream (upload speed).

For the past 4 years of subscribing to this service (8M plan) I had never enjoyed a speed of more than 2000Kbps down stream. Plus, I had reported this and they had checked my set up numerous times through out the past 4 years.

Recently I joined Netvigator’s NetOne loyalty service, which finally able me to contact their Technical Service hotline 24 hours a day when I encountered connection slow downs. As a result they monitored my Internet connection for a week, and then today came to replace my modem.

As soon as the technician replaced the modem my connection speed improved 3 times. Reaching a down stream speed of 6438Kbps and a up stream speed of 628Kbps.

So the lesson from this is to never believe the ISP when you feel your Internet connection is not up to par. Use analytical results to confirm your suspicions. If possible use the ISP’s own test page; in the case of Netvigator you should use their “Network Test” page, to test your connection speed. Failing that use a site like SpeedTest.Net to test your connection.

So go confirm you are receiving the service level you paid for and stop getting ripped off.

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